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FAQ:Value-Add Services

FAQ | RemitONE

Apart from standard remittances, what other types of services can the RemitONE system support?

RemitONE’s innovative system is driven by client feedback and industry research. To stay ahead of the game, we add several new industry leading features into our platform each month. In addition to supporting cash, account, mobile and card transfer types, our system handles airtime top-ups, mobile money, electronic & mobile wallets and utility bill payments as well. The flexible and modular nature of our platform means you can customise it to fit your business model. 

Enquire here for more information. 

I want to have a web portal for my customers to be able to create transactions online and pay for them with their debit or credit cards. Is this possible on the RemitONE system?

Yes, it is possible. We provide a range of products – including our Online Remittance Manager and Webservices API – to help you achieve this. We go a step further. We provide you with a complete online debit/credit card + payment gateway + acquiring bank solution. Our platform integrates with a number of PCI-DSS compliant and certified payment gateways and acquirers across the UK, Europe, The Middle-East, Africa, North America and Australia.

Can my business send airtime/ mobile top-ups through the RemitONE system?

Yes you can. Our system conveniently integrates with the world’s leading airtime service providers. Enquire here for more information. 

Can my business send airtime/ mobile top-ups through the RemitONE platform?

Yes you can. Our platform conveniently integrates with the world’s leading airtime service providers. Enquire here for more information.

I want to setup / have an online portal for my customers to be able to create transactions online and pay for them with their debit or credit cards. Is this possible on the RemitONE platform?

Yes it is possible. We provide a range of products – including our Online Remittance Manager and Webservices API – to help you achieve this. We go a step further. We provide you with a complete online debit/credit card + payment gateway + acquiring bank solution. Our platform integrates with a number of payment gateways and acquirers across Europe, Africa, North America, the UK and Australia.

Apart from standard remittances, what other types of services can the RemitONE platform support?

RemitONE’s innovative platform is driven by client feedback and industry research. To stay ahead of the game, we add over 40 new industry leading features into our platform. In addition to supporting cash, account, mobile and card transfer types, our platform handles airtime top-ups as well. The flexible and modular nature of our platform means you can customise it to fit your business model.

What others say

The RemitONE platform is highly robust, scalable and secure. We use it to reach out to customers via our agent network and online portal. The platform enables us to mitigate fraud and stay compliant at all times through both these channels. Creating compliance rules is very quick and simple in the platform and I strongly recommend it.

Mr Azad Kamrul, CEO
B A Exchange, part of Bank Asia

As an established leader in remittance in the Caribbean, JMMB went through a rigorous evaluation to modernise our remittance platform. After a successful pilot confirmed the selection of RemitONE, a detailed migration of the existing services and data was completed. The strong functionality of the RemitONE platform allowed JMMB to implement with minimal customisation and the regular updates to the platform continue to add value to our business.

Ernest Edwards, Manager - Group IT Projects
JMMB Group

RemitONE’s platform is robust, easy to use, and at the same time affordable. The system does not require rigorous training or technical skills. We make bold to say that procurement of RemitONE revolutionised the profitability of Africash as the product has recorded huge in crease in profitability. The product moved from a nominal product to one of the bank’s flagship products since the introduction of the platform due to the improvement it brought in the areas of swift transaction processing and quality of service. In fact, all staff have become ambassadors for Africash due to the efficiency of the system. Riding on RemitONE, Africash has turned loss making and low performing offices to super profit business offices in the bank. Income made in the first year of RemitONE deployment has exceeded the past 4 years income.

Nkiru Udechukwu, Product Manager
United Bank for Africa

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