Meet the 2022 Summer Interns
RemitONE is thrilled to welcome our 2022 summer interns working in the Sales & Marketing department!
Zayn and Safiyyah are the latest members to join RemitONE and are already proving to be great additions to the team.
We caught up with them after their first few weeks to hear more about their background and the benefits of doing an internship with RemitONE.
Tell us about some of your proudest achievements?
Zayn: The fast learning curve that I’ve experienced in boxing is something that I’d consider to be an achievement, as my plan is to be able to participate in licensed matches in the future. Another achievement would be the fact that I’ve started a small business, which is a course in technical analysis. There’s still a lot of work to be done, so the plan is to scale this as much as I can before starting a second business.
Safiyyah: I’d say my proudest achievement is being able to paint portraits of people and nature landscapes. I’ve been studying art history and perfecting my techniques over the years, using different mediums like oil, acrylic, and watercolour. I was able to utilise my skills during my A levels a year ago, where I scored almost full marks and achieved an A* in fine art. My work has been photocopied and is displayed around my school.
What problem in the world do you hope to fix at some point in your life?
Zayn: I feel that the path to successful entrepreneurship can be overwhelming for most people, and isn’t catered to by most education platforms. So I want to overcome this issue by creating packages of information that are proven to aid any young person’s journey into the business world. To do this, I know that first I’ll have to make significant progress in my journey, hence my goal is to keep undergoing a coherent cycle of learning, applying, and monetising everything that I can.
Safiyyah: I’d like to help fix climate change-related issues, specifically reducing plastic pollution by cutting down on buying products that overuse plastic in their packaging. I think if everyone makes a point of purchasing sustainable products, large corporations will be incentivised to explore alternative materials that can be integrated into our society for the greater good of the planet.
What are your favourite quotes?
Zayn: One quote I really like is “Be the chess master, not the king.” – which is an intriguing reference as the king is controlled by the chess master. I feel like this quote can act as an example of how to live your life.
Safiyyah: “Love the life you live. Live the life you love.” – Bob Marley
How have you found the community at RemitONE?
Zayn: The community at RemitONE has always been cooperative, supportive, and really fun. It’s quite difficult to find a flaw as everyone treats each other really well. The workload is manageable, and we have multiple catch-up sessions each week to ensure it stays like this, which is a sign of good structure and ethic. If the workload ever gets too much, it’s very easy to approach the team for help.
Safiyyah: Everyone is friendly and hardworking. I find it easy to communicate with other team members when I have questions about the tasks I’m doing, and I have received helpful feedback that I’ve used to improve the quality of my work. I like working within the marketing department because of this support.
What do you hope to have achieved before you turn 30, and how do you think that your internship will help this?
Zayn: Before I turn 30, I’d like to learn 2 skills that are in demand, and then monetise my knowledge on them. Eventually, I’d like to start a B2B software, in which case I’m certain that the skills I’ve learned at RemitONE will help shape this journey. Whether that be due to the interaction with prospects or lessons learned from data analysis, these experiences will help me achieve my goals.
Safiyyah: This internship has given me experience in how a workplace environment operates and has allowed me to develop my teamwork skills, so I think it will definitely help my future self. Before I turn 30 I would like to finish university and have a career somewhere in the economics industry.
Meet the Newest Members of RemitONE
RemitONE is thrilled to welcome our five latest additions across several departments!
Alamin, Aisha, Liliana, Sharfaz and Salik are the latest members to join RemitONE and are already proving to be a great addition to the team.
We caught up with them after their first few weeks at RemitONE to hear more about their role and background.
What do you do at RemitONE?
Alamin:
Role: Junior Application Support Engineer
My responsibilities at RemitONE include supporting clients with any issues and inquiries they have regarding their RemitONE system. This can include back-end code debugging and bug fixing.
Aisha:
Role: Administrative Assistant
My job involves working in between our sales and marketing – which essentially involves doing various different tasks for both sides.
Liliana:
Role: Application Support Engineer
I handle customer modification requests, conduct feature updates, assist with app building, carry out integrations and fix other small issues and bugs.
Sharfaz:
Role: Senior Software Developer
I joined the RemitONE engineering team in March 2022, with 10 years of professional experience in web application development. I am a father and a coder. I have a passion for travel and sightseeing. When I am not off on travels, I enjoy cooking and watching movies.
Salik:
Role: Technical Customer Success Manager
My role involves speaking with our customers at a technical level to integrate and configure RemitOne software into their business and deliver any customisations which are specific to their business helping to sustain their relationship with RemitOne.
What are your credentials/experience for working in your position?
Alamin: I recently graduated with a BSc (Hons) in Computer Science and have experience in the IT industry as a 1st line and 2nd line Technical Support Specialist.
Aisha: I graduated summer of 2021 in Business Management and Marketing. Before RemitONE I worked in retail as well as a carer – both allowed me to improve my existing skills as well as develop new ones.
Liliana: I have over 10 years of customer service and 1st/2nd line IT Support experience within different areas, from financial services (Forex) to the travel industry. I am also multilingual (Portuguese, Spanish and French).
Sharfaz: With a degree in BSc. Computer Science and as a highly experienced developer, with a keen eye for continuous improvement, I focus on the management, security and development of the MTMS systems for clients with complex needs.
Salik: I have over 20 years of experience as a software developer and consultant across a variety of platforms and business sectors developing software and speaking with stakeholders in software, insurance, leasing, retail and other sectors.
For more information or to request a free consultation with one of our money transfer specialists, please email marketing@remitone.com
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Meet Aisha Waris
Company Role
Administrative Assistant
Favourite Quote
“Strength and growth come only through continuous effort and struggle” – Napoleon Hill
Top 3 Films/Books?
- Don’t Be Sad – Aid al-Qarni
- A Walk to Remember – Nicholas Sparks
- Any horror movie!
What is something people in your industry have to deal with that you want to fix?
In the remittance industry, the one thing that is certain is that there will always be government changes to rules and regulations. Keeping up with legal implications is highly important to ensure any amendments are made accordingly. RemitONE does a super-efficient job when it comes to all the legal stuff! Our sales team is geographically divided which allows the team to hold expertise in regulations around the world.
What do you do at RemitONE?
My job involves working in between our sales and marketing team – which essentially involves doing various tasks for both sides.
What are your credentials/experience for working in your position?
RemitONE is actually my first ‘proper job’ as I graduated in the summer of 2021 with my degree in Business Management and Marketing. Before RemitONE I worked in retail as well as being a carer – both allowed me to improve my existing skills as well as develop new ones.
What do you like about working at RemitONE?
During my interview process, I was told “Every day is a new day”. I can say now that the statement is 100% correct and I absolutely love it! It means that I keep motivated with a wide range of tasks every day. I also love the team that I work with, everyone is super supportive and always there to help.
What are the values that drive you?
Resilience, compassion and honesty.
What’s your background and what do you enjoy doing when you’re not working?
I did my Business Management and Marketing degree at Brunel University.
Aside from working, I love travelling and going on walks! My most recent trip was to Malta as a graduation celebration. I also love cats. Although I don’t have any of them anymore, I’ve included below pictures of all that have been a part of my life.
Meet Yinka Elemo
Company Role
Service Delivery Manager
Favourite Quote
“When evolving, you must get comfortable with being uncomfortable. Know that discomfort is a sign of growth.”
Top 3 Podcasts/Books?
- Making Great Decisions for a Life Without Limits – T.D Jakes
- The Spirit of Leadership – Dr Myles Munroe
- Your Road Map for Success – John C. Maxwell
What is something people in your industry have to deal with that you want to fix?
There is an upsurge of regulation and compliance obligation in the remittance industry. We strive to provide a platform for remittance businesses that powers digital transformation which enables them to meet those regulatory obligations.
What do you do at RemitONE?
My role involves overseeing a number of key functions within the RemitONE IT support department which drives the delivery of high-quality service to Money Service Businesses (MSB), MTOs, Telcos, Banks and other financial institutions in the FinTech space globally. I ensure support and service delivery processes are in place to meet business demands and service expectations.
What are your credentials/experience for working in your position?
I started my career in business management and later moved to IT consultancy/service management which exposed me to different technologies and ways of using technology to power business goals. I studied my first and second degrees in Business Information Technology and Business Computing respectively.
What do you like about working at RemitONE?
I enjoy the challenge the role brings my way as every day is different. I like the fact that I’m able to contribute my quota to the overall objective and goals of the business through collaboration with clients, colleagues and other relevant stakeholders.
What are the values that drive you?
The values that drive me are transparency, justice and equity. I operate the principle of fairness in my dealings with people and expect to be treated the same way.
What’s your background and what do you enjoy doing when you’re not working?
I’m currently based in London where I live with my family. I engage in several youth empowerment initiatives and volunteer with some charities helping children in need during my spare time. I also enjoy travelling to the countryside to explore nature and playing golf.
Meet Tim Morgan
Company Role
Application Support Engineer
Favourite Quote
“Everything you’ve ever wanted is on the other side of fear”
Top 3 Podcasts/Books?
An Investigation of the Laws of Thought – George Boole
The Drunkard’s Walk – Leonard Mlodinow
The Ricky Gervais Show – Podcast
What is something people in your industry have to deal with that you want to fix?
The money transfer industry often seems simple on the surface, yet a rather complex behemoth lurks under the hood. I think that RemitONE’s approach to breaking down and simplifying the pressing issues in the field is compelling – I’m excited to contribute to this goal to make life easier for our clients and colleagues across the space.
What do you do at RemitONE?
I work on the customer service desk primarily at the third level, where I troubleshoot software-related issues and develop solutions both for customers and internally. Efficient and effective software practice is important for companies to stay on top of, and I like to think I am contributing to that as I gain familiarity with each area of our systems.
What are your credentials/experience for working in your position?
I hold a computer science degree and have varied work experience in terms of customer service, having previously worked in both hospitality and retail. I also have experience in software development and I enjoy the challenge of improvement through innovative and novel approaches.
What do you like about working at RemitONE?
RemitONE offers a highly flexible approach to the role and there is an opportunity to get involved in any area of interest within the organisation. You can talk to anyone here, the team is always at arms reach and willing to help. The varied nature of the role was another attraction for me.
What are the values that drive you?
I’m driven by a joyous and social attitude to the day and embracing opportunities to adapt and learn. At work, I always try to envisage ways to make life easier for my colleagues by affecting positive change.
What’s your background and what do you enjoy doing when you’re not working?
I’m based in Norfolk where I live with my beautiful wife and my mother. I spent the last 5 years living between Kerala and Kuala Lumpur. I love to keep fit and get outdoors, I am a passionate rock climber but relaxation and enjoyment of spare time are also very important to me. I also like to keep in touch with old friends and attend the local folk music evenings, pandemic permitting!
Meet Selim Mohamdi
Company Role
Business Development Manager
Favourite Quote
“Losers are winners who quit. Even if you lose you still win, if you don’t quit” – Cus D’Amato
Top 3 Podcasts/Books?
Art of War – Sun Tzu
Nicomachean Ethics – Aristotle
The Alchemist – Paulo Coelho
What is something people in your industry have to deal with that you want to fix?
The main thing we’re trying to do in the industry is give people across the world access to the right technology, no matter their business size. It’s important to offer a range of features and modules in our software so we can easily support businesses with their scalability.
What do you do at RemitONE?
I’ve joined the RemitONE team as a Business Development Manager as part of the Sales team. I am helping develop both the LATAM and West-African markets, as well as continue to build strong relationships with other MTOs and clients in the remittance space.
What are your credentials/experience for working in your position?
I have over 8 years of sales experience for various companies in the UK and Europe, including HP Inc and Currencies Direct. I’ve also spent time working as a Client Acquisition Manager and BDM so have good knowledge of customer-facing roles.
What do you like about working at RemitONE?
There’s a lot of good qualities about RemitONE; the key one for me is that the entire team is really ambitious and creative. We all work together to make ideas come to life and to come up with new initiatives and techniques. The environment is also really supportive, meaning we have a great team spirit!
What are the values that drive you?
The main values that drive me are to work hard, persevere and always be yourself.
What’s your background and what do you enjoy doing when you’re not working?
I’m currently living in Marbella, Spain where I work remotely for RemitONE. I often spend my free time outdoors, playing sports or skateboarding. But I also love the creative industry – I always find time to DJ or visit theatres.
Meet Francisco Lopez
Company Role
Application Support Engineer
Favourite Quote
“If you want to go fast, go alone. If you want to go far, go together”
Top 3 Podcasts/Books?
Lady of Avalon – Marion Zimmer Bradley & Diana L. Paxson
The Forest House – Marion Zimmer Bradley & Diana L. Paxson
The Mists of Avalon – Marion Zimmer Bradley
What is something people in your industry have to deal with that you want to fix?
The industry has high expectations and we’re attempting to go above and beyond our clients’ needs!
What do you do at RemitONE?
I handle customer’s modification requests, conduct feature updates, assist with app building, carry out integrations and fix other small issues and bugs.
What are your credentials/experience for working in your position?
I have 10 years of customer service and customer care experience which helps me with the client-facing aspects of the role. I also have extensive experience in data analysis, as well as participating in a BootCamp in programming. I am also multilingual.
What do you like about working at RemitONE?
The thing I like most about working at RemitONE is my colleagues. Everyone is really approachable and always make themselves available when I need help.
What are the values that drive you?
2 key values are:
Never stop learning.
Succeed together.
What’s your background and what do you enjoy doing when you’re not out working?
I was born in a small town in southern Spain but moved to the UK where I now live in Manchester. I love to walk through nature and although I live in a city, I have a wild, green area next to my home where I like to walk on sunny days. If it’s raining I prefer to spend my time playing video games, doing some DIY or watching movies with friends.
Meet Oussama Kseibati
Name
Oussama Kseibati
Company Role
Head of Business Solutions
Favourite Quote
“Never let the fear of striking out keep you from playing the game” – Babe Ruth
Top Podcasts/Books?
Watchmen – Alan Moore, Dave Gibbons
20,000 Leagues Under the Sea – Jules Verne
Do Androids Dream of Electric Sheep – Philip K. Dick
What is something people in your industry have to deal with that you want to fix?
One key problem we often face in the industry is the difficulty individuals and MTOs face with banking when they are deemed high-risk. Often MTOs are abiding by regulations but are still not offered access – situations like these drive payments underground and makes them harder to track. We want to rectify this by offering end-to-end solutions for individuals and MTOs of all sizes and from all regions.
What do you do at RemitONE?
I recently moved into the Head of Business Solutions role, where I’m now responsible for sales growth and strategies across the UK, Europe and Asia alongside our HQ team.
What are your credentials/experience for working in your position?
I’ve been working in the Payments and Remittance industry for over 10 years, during which I’ve worked for some of the leading Tech and Remittance companies.
I’ve held roles at different levels, including FX Trader, Account Manager and Head of Sales – all of which have led me to my new role as Head of Business Solutions.
What do you like about working at RemitONE?
The thing I like most about working for RemitONE, and the remittance industry in general, is the feeling of doing something good for the wider community. RemitONE’s mission is to ensure a better flow of wealth around the world, allowing for everyone to support their loved ones – this is something I feel extremely passionate about!
What are the values that drive you?
Honesty, integrity and always giving 100% – a man’s work is a reflection of himself.
What’s your background and what do you enjoy doing when you’re not working?
I really enjoy working on creative things, like building machines, painting and sculpting – a bit of a difference from the day job! I also love to drive/ride anything with an engine as fast as possible. I really enjoy going to movies, travelling and Airsoft.
Meet Ziad Mannan: Expert Engineer
Company Role
Head of Engineering
Favourite Quote
“Stay hungry, stay humble”
Top Podcasts/Books?
The Quran – I find my peace in coming back to this book.
What is something people in your industry have to deal with that you want to fix?
Software development is seen as a battle between techies, management and clients. I want to play a part in making it more of a mission that all 3 sides work together to achieve the desired goals.
What do you do at RemitONE?
I oversee the engineering effort at RemitONE: making sure we have the right people, we have good processes in place for delivering to our clients and we are technically sound. And in all of these things, we are continuously looking for ways to keep improving. That means I have a lot of meetings all day! But every so often I get a chance to tinker with some code.
What are your credentials/ experience, for working in your position?
I’ve been working in software development for a long time. I got into programming as a kid (without even knowing it!) and was hooked so I studied Computer Science and went into the world of work as a developer. I really enjoyed working as a hands-on developer for several companies, learning my trade and honing my tech skills, but I always had an interest in looking at the bigger picture and how everything fits together. This led me to move into technical management/leadership roles.
What do you like about working at RemitONE?
We have a really close-knit team at RemitONE and working with the team doesn’t feel like work, it feels more like we’re on a mission together! I really love that.
What are the values that drive you?
There are a lot of values that are important to me but the one that drives me the most is pushing yourself to be the best that you can be and helping and inspiring others to do the same. And when you’re doing that with people that you really connect with, then that drives you even more.
What’s your background and what do you enjoy doing when you are not working?
Academically and professionally I’ve always been interested in IT/technology. I was born and spent my early childhood in Bangladesh before moving to the UK, so that gave me quite a varied life experience early in my life and I feel that has served me well in being able to work with different people in different situations.
I love spending time with my kids, I have a lot of them! That takes up a lot of my time outside work. I also like to keep fit so I go for runs and work out when I can.
Meet the Summer Interns
RemitONE is thrilled to welcome our four interns joining the Sales, Marketing and Technical teams this summer!
Saffiyah, Zayn, Ibraheem and Yusuf are the latest interns to join RemitONE and are already proving to be a great addition to the team.
We caught up with them after their first month of the internship to hear more about their background, their future goals and how RemitONE is helping them along the way!
Tell us a little bit about you! Where do you come from and what are you studying?
Saffiyah: I live in South-East England, where I’ve recently finished studying my A levels. I plan on going to university in London later this year to study a finance-related course.
Yusuf: I finished Year 13 this year and hope to study civil engineering at university starting in September.
Zayn: Hi! I’m Zayn and I’m from Buckinghamshire. I’m a mechanical engineering student at Brunel University. I love MMA, gaming and learning new paths in life. I also enjoy anime!
Ibraheem: I’m 18 years old, was born in London but now live in High Wycombe. I was home-schooled most of my life but finished my A-Levels last year at the Royal Grammar School in Wycombe. I studied Maths, Computer Science and Economics and will be studying Computer Science at the University of Birmingham Insha’Allah.
What are you hoping to gain from your internship with RemitONE?
Saffiyah: I’m very interested in the finance world, so I hope to understand what goes on behind the scenes of a fintech company like RemitONE. I’ve learnt a lot already – working with the marketing team has been a great experience and I have an insight into the important role marketing plays in the company.
Yusuf: Work experience for the real world, such as how to professionally communicate with clients and colleagues and fundamentals of working in a business environment.
Zayn: I want to renew my knowledge of data analysis by implementing my skills again, and I’d love to learn more about effective ways to attract new prospects to the business. Additionally, working in a professional environment is an experience I appreciate and expect to help me gain confidence to pursue an exciting range of expertise.
Ibraheem: I’m really interested in gaining real-world experience of working professionally. I want to learn how all the team members work together and familiarise myself with all the tools used in this field.
What’s the best part of working at RemitONE?
Saffiyah: The best part for me is that everyone is very friendly, so it has been easy to talk to and learn from the people I’m working with.
Yusuf: The team ensure all the work is manageable even though we’re trying out lots of new things.
Zayn: The best part is that the people around me are very approachable and friendly – at RemitONE the people are extremely down to earth and, relatable. I firmly believe that because my seniors have these attributes, they set an example to many other enterprises on how to conduct communication between workers.
Ibraheem: I like how the company is small, so everyone works together and communicates when there are challenges; I don’t feel shy about asking someone else in the team for help or advice.
How are you liking the working environment?
Saffiyah: I’m really enjoying it. I’m working from home, which is probably a bit more relaxed than working in an office, but I get a lot done. The team I work with is great and they’ve made this a very meaningful experience.
Yusuf: The environment at RemitONE is very welcoming. Im also enjoying learning and working remotely.
Zayn: The work environment is comfortable. Everyone is very helpful and happy to take time out of their schedules to assist me and anyone else who has any questions or wants to run through any difficult tasks.
Ibraheem: The remote working environment is something I’m enjoying.
What’s the most helpful skill you’ve learnt so far?
Saffiyah: I’ve learnt the importance of connecting with clients. Many of my tasks are based on forming and keeping connections with clients via social media or email. I also helped with the IPR Panel events, which I found really interesting as in the process I got to listen to what the speakers had to say and appreciate the work that was put into making the event happen.
Yusuf: So far I’ve learnt the importance of professionally addressing clients, as well as how to write professional sales emails for lead generation.
Zayn: I love data analysis, and working at RemitONE has enhanced this skill a lot to the extent that I could make my tasks a lot easier by using functional skills in spreadsheets.
Ibraheem: The most important skill I’ve learnt is definitely communication.
Tell us a fun fact about you!
Saffiyah: I love travelling. I haven’t been able to travel during the pandemic, but when things get better I really want to explore new places and revisit some old ones.
Yusuf: Interestingly, I have hyperextension in my elbows and shoulders!
Zayn: I can solve the Rubik’s cube in 8 seconds! As random as it sounds, I used to speed-solve competitively around the UK. After that, I moved on to competitive e-sports (video games) in LAN tournaments in central London. I love competition and being in the same room as people with the same interest – it’s always fun to spark conversation with them.
Ibraheem: I was an assistant writer/cinematographer for a series of Islamic short films that have over 2 million views collectively on Youtube!
And finally, what advice do you have for future RemitONE interns?
Saffiyah: It’s a great experience with pleasant, hard-working people so there’s no need to feel nervous. Make sure you manage your time well.
Yusuf: Don’t let work pile up; try to manage your time well.
Zayn: Keep a positive mindset when you work and enjoy it! Take your time with work if need be, as long as you get it done.
Ibraheem: I think it’s very important for future interns to recognise the importance of good teamwork and communication when tackling tasks and participating in activities.